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AI operations desk

Stop being a task janitor.

Tricorne reads your inbox and your calendar, sorts what actually matters, and writes the replies in your voice, then hands you your day.

For owner-operated service businessesGmail & OutlookNothing sends without you

InboxNorthgate Insurance Group
Big Sky Rentals LLCops@bigskyrentals.example

Certificate of insurance needed before Friday closing

AI draftawaiting your review
1 of 3 · this morning

The account

Where the week actually goes

Owner-operators lose ten to twenty hours a week to work that is not the work before a single client has been served.

Sorting the inbox
Deciding what matters before you can do any of it.
Every thread arrives already sorted by priority and category.
Re-typing between apps
The intake form said it. Now type it into the CRM again.
An intake form submission becomes a client record on its own.
Digging for the document
The dec page, the statement, the thing attached three weeks ago.
Files land on the client's record, and PDFs are read into fields.
Follow-ups that slipped
The quiet repeat business you never knew you lost.
Follow-ups are tracked and go overdue loudly.
10–20 hrsa week, back to being the face of your business. The number comes from interviews with the bookkeepers, brokers and agents Tricorne was built with.

How a message moves

Five steps, and one of them is you

Arrives

Gmail or Outlook, mail and calendar. Tricorne reads the thread, not just the last message.

Sorted

Newsletters and bulk mail are recognised by rule before any model runs, so that sorting costs you nothing. Everything else is classified: category, priority, sentiment, and how confident it is.

Drafted

A reply written from your tone, your policies, your services, and the history on that client. Ask it to be shorter or to mention the renewal date, and it edits rather than starts over.

Held

It stops. Nothing reaches a client until you have read it and pressed approve.

Sent as you

Out through your own mailbox, from your own address, in your own voice.

The desk

One place your business is actually run from

A reply, waiting on you

Tricorne writes from your business context and then stops. Approve it, refine it in place, or regenerate. The send is always your keystroke.

A thread open in Tricorne with an AI-written draft reply and an Approve draft button.

Your team

One desk the whole business works from

An assistant that only helps one person just moves the bottleneck. Tricorne is a shared workspace, so the business runs even when you are not the one at the keyboard.

One workspace, not one inbox each

Your team sees the same threads, the same clients and the same tasks. Nothing important lives only in one person’s mail.

A thread belongs to somebody

Assign a conversation to a person and it stays assigned, so two people never answer the same client twice, and nobody assumes someone else has it.

Talk about the client, not in front of them

Internal notes sit on the thread where the context is. Your client never sees them.

Changes land live

A task ticked or a thread claimed shows up on everyone else’s screen straight away, without a refresh.

Invite in seconds, control what they get

Owners manage connections, billing and business settings. Members work the desk. Invite by email and revoke the same way.

Control

It drafts. You decide.

The reason to trust an AI with your client relationships is that it never gets to use them without asking.

Every reply is held

A draft sits in the thread until you approve it. Tell it to be shorter or to mention the renewal date and it revises that draft rather than writing a new one.

It tells you when it is unsure

Every classification carries a confidence score and one of three escalation levels: handle it, review it, or put it in front of a person. You set what happens at each level.

Your workspace is your own

Isolation is enforced in the database, not in application code. A query that arrives without a workspace context returns nothing at all.

Leaving is not a trap

Disconnect a mailbox whenever you like. Everything already in your workspace stays yours: mail, events, files.

Connections

Wired to what you already use

Gmail
Mail, live sync, send
Outlook
Mail, live sync, send
Google Calendar
Events for the briefing
Outlook Calendar
Events for the briefing
QuickBooks
Per-client financials, read only
Typeform
Intake straight into a client record
HubSpot
Contacts created from intake

Mail and calendar connect per workspace, are stored encrypted, and can be revoked at any time. QuickBooks connects one client company at a time, the way an accounting firm actually works, and is read-only.

This list grows by trade. The tools a brokerage lives in are not the ones a bookkeeping practice lives in, so new connectors are chosen for the vertical asking for them. Tell us what your business runs on and it goes on the list.

And the handoffs between them

Connecting apps is the easy half. The work you actually lose time to is carrying the same information from one to the next, so Tricorne runs that for you and shows its work.

  1. A form comes inYour intake form is submitted by a prospect or a client.
  2. The record writes itselfFields map onto a client record: created if they are new, updated if they are not.
  3. Your CRM gets the contactThe same details are pushed straight into your CRM, with duplicates handled.
  4. The reply is draftedAn acknowledgement with the right link and the right policy language is written and held for you.
  5. The run is loggedEvery step is on the record, so you can see it happened rather than hoping it did.

Your trade

It knows what your work is made of

The inbox is the same everywhere. What sits behind it is not, so Tricorne ships with the shape of your trade already in it.

Insurance brokerage
Intake, dec pages, and quotes for every client.
  • Typeform intake becomes a client record with the fields already filled.
  • Upload a declarations page and get structured fields back, each with a confidence score.
  • Compare carrier quotes side by side, pick the winner, and draft the client email from it.
Bookkeeping & fractional CFO
Books, filings, and deadlines for every client.
  • Connect each client company in QuickBooks separately, the way an accounting firm actually works.
  • Pull a month of financials into a drafted client report.
  • Deadlines, payroll cutoffs and filing dates surface on the morning briefing.

Straight answers

The things you were going to ask

Will it email my clients without me?

No. Every draft is held until you approve it. There is no setting in the product today that lets a client-facing reply go out on its own. The approval step is the product, not a safety toggle.

Does it write like me, or like a chatbot?

You give it your tone, your sign-off, your standing policies and your services once, in My Business. Every draft is written from that plus the history on the client. If a draft is off, tell it what to change and it edits that draft rather than starting a new one.

What happens to my newsletters and junk?

Bulk mail is recognised from its headers and sender before any model is called, so it is sorted for free, costing neither credits nor your included messages.

Can my team use it with me?

Yes. Invite teammates as owners or members, assign a thread to a person so two people never reply at once, and leave internal notes on a thread that your client never sees.

What if I want to leave?

Disconnect any mailbox at any time. Everything already in your workspace stays yours: mail, events and files.

Is my workspace separate from everyone else’s?

Every table carries a workspace id and is enforced at the database level, not in application code. A query that arrives without a workspace context returns nothing at all, and that is covered by a regression test.

Book a demo

Get your mornings back

Fifteen minutes on your real inbox, and an honest answer about whether this is worth your money. If it is not a fit we will tell you.

or email hello@tricornelabs.com