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Your business

It writes like you because you told it how

Generic assistants write generic email. You spend twenty minutes once, telling Tricorne how your business talks and what it must never get wrong, and every draft after that comes back sounding like your firm.

Tone and voice

How you sound

Pick a register and write down the habits that make your mail yours. Sign-off included, so a draft closes the way you close.

What a broker actually types
  • Warm, direct
  • Short paragraphs. Say the number and the date plainly.
  • Never use the word “unfortunately”.
  • Sign off as Avery

Standing policies

The rules you never break

The things that are true on every single email, whether or not you remembered to think about them at 7pm on a Friday.

Four lines that change every draft
  • Always name the carrier, premium and effective date in a quote.
  • Never confirm a bind date before underwriting has the roof photos.
  • Claims in progress go to a person, not a draft.
  • Renewals get a heads-up 30 days out, every time.

Services and links

What you sell, and where it lives

Your services, your pricing, and the links that belong with them. A draft that needs your intake form reaches for the right one instead of inventing a sentence about it.

One service, fully described
  • Condo / Property
  • Condo, renters, landlord and flood cover
  • Intake form → the link a client actually receives

Escalation

When it should not answer at all

You decide which situations Tricorne may draft for and which get put straight in front of a person. Some conversations should never start with a machine.

Three levels, your call on each
  • Routine: draft it, hold it for approval
  • Needs review: draft it, flag it clearly
  • Escalate: no draft, tell a person now

One screen

All of it in one place, in your words

No hidden profile, no settings scattered across the product. What shapes a draft is a page you can read, edit and hand to a new teammate.

The My Business screen in Tricorne, showing tone, writing style, sign-off and standing policies.

The difference

Same email, two replies

This is what the twenty minutes buys. One of these asks your client for information you already have.

Dana Whitfielddana.whitfield@example

Can you get me a price on the condo before Friday?

Hi, we close on the Ferndale condo Friday and the lender wants proof of coverage. Can you get me a number before then?

A general-purpose assistant

Hi Dana, Thank you for reaching out! I would be happy to help you with a quote for your condo. Could you please provide some additional details about the property so we can get started? Best regards

  • Asks for details you already hold
  • No carrier, no premium, no date
  • Sounds like nobody in particular

Tricorne, with your business behind it

Hi Dana, Friday works. I have the details from your intake form, so I can quote the Ferndale condo today. Beacon Property came in at $2,105 for a 12-month term, effective the 27th. That was the best balance of coverage and price across the three carriers I checked. I will send the binder to your lender as soon as you tell me to go ahead. Avery

  • Uses the intake already on the client record
  • Names carrier, premium and effective date, as your policy requires
  • Closes in your voice, and still waits for your approval

Your context

What we do with what you tell us

It is yours, not everyone’s

Your tone and policies belong to your workspace. They are never pooled with another business or used to train a model.

You can read all of it

Everything shaping a draft is on one screen, in your words. There is no hidden profile of your business you cannot see.

Change it and the next draft changes

Edit a policy and it applies from the next message. Nothing needs retraining and nothing waits for us.

Bring your own way of working

Show us how your business talks and we will show you what it drafts. Fifteen minutes, your real inbox.

Book a demo